Privacy Policy

Our Privacy Policy

How we protect your personal information and privacy.

Information We Collect

We collect only the information necessary to provide our services and improve your experience.

Personal Information:

  • Name: To address you properly
  • Email Address: For communication
  • Phone Number: For urgent matters
  • Company Name: For business context
  • Location: For regional compliance

Technical Information:

  • Browser and device information
  • Usage analytics (anonymous)
  • Cookies (opt-in optional)
  • IP address (for security)

Business Information:

We may collect business-relevant information for project delivery:

  • Business requirements
  • Project specifications
  • Team member information

How We Use Your Information:

Purpose Legal Basis
Service Delivery Contract execution
Communication Legitimate interest
Payment Processing Legal obligation
Marketing Consent (opt-in)
Improvement Legitimate interest

Information Sharing:

We never sell your personal information. We share only when necessary:

  • Payment Processors: Stripe, PayPal (secure)
  • Hosting Providers: For website hosting
  • Email Services: For newsletters
  • Legal Requirements: When required by law

Data Security:

  • SSL/TLS encryption (256-bit)
  • Encrypted passwords (bcrypt)
  • Access controls
  • Secure backups
  • Regular security audits

Data Retention:

Data Type Retention Period
Account Data While active + 2 years
Project Data 5 years after completion
Payment Records 7 years (tax legal)
Marketing Data Until opt-out
Log Files 1 year

Your Rights (GDPR & CCPA Compliant):

General Data Protection Regulation (GDPR) - EU/UK:

  • Right to Access: See your data
  • Right to Rectify: Correct your data
  • Right to Erasure: Delete your data
  • Right to Portability: Get your data
  • Right to Object: Stop processing

California Consumer Privacy Act (CCPA) - California, USA:

  • Know: What data we collect
  • Delete: Request deletion
  • Opt-Out: Stop selling (we don't sell)
  • Non-Discrimination: Equal service

Cookies Policy:

Cookie Type Purpose Duration
Essential Site functionality Session
Analytics Improve site 1 year
Marketing Relevant ads 6 months

Children's Privacy:

Our services are not intended for children under 13. We do not knowingly collect information from children.

International Data Transfers:

As a global company, your data may be transferred internationally:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions
  • Additional safeguards

Changes to This Policy:

We may update this policy periodically. We'll notify you of material changes via email.

Exercise Your Rights:

Data Protection Officer

Email: admin@sditsolutions.com

Phone: +91 (844) 885-5942

Response Time: Within 30 days

Last Updated: May 2026